Colette Swan Etiquette
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Basic Dining and Social Etiquette

Social course: full content

Dining course: full content

Our dining tutorial includes table settings, Continental and American styles of eating and the rules of dining. Difficult foods and other aspects of dining such as conversation are included.
The social tutorial will help you navigate any social situation with grace and confidence.
Both courses can be customized to meet your individual needs.
 
Business Etiquette

Business dining: suggested topics

Suggested business topics

Explains introductions, greetings and handshaking, working a room and telephone and email etiquette. Also covers appropriate behaviour such as eye contact and body language. Tutorial on business dining is especially informative. Can be customized to suit your individual or group needs.
 
International Protocol

Suggested international topics

Understanding the importance of respecting others cultural traditions and showing how proper etiquette crosses cultural boundaries. International dining etiquette, forms for address, appropriate clothing and do's and don'ts. Can be customized to suit your individual or group needs.
 

 
Children's Etiquette

Full course content Teens

1 hour children's course.

A fun tutorial which covers basic etiquette for children. Please and thank you, introductions, table manners, table settings, telephone manners and thank you notes are just some of the topics covered in the course.

Our teen etiquette courses are invaluable, especially if shyness is an issue. Knowledge of how to handle a social situation is a great way of increasing confidence.

Course content is age specific.
 
Wedding Etiquette

Suggested wedding topics

Wedding dining

Speech and toasting tutorial

Does the thought of wedding etiquette make you want to elope. Who sits by whom? Who pays for what? When should you send the invitations or the thank you notes? Don't stress, we can help.

Ask about our wedding dining tutorial and speech and toasting tutorial.
 

 
Corporate Training

Corporate training suggestions

Your employees are the face of your organisation, they are in direct contact with your customers. Are you completely sure that they are behaving in a manner you would be proud of? Everyone has a service horror story at a fast food restaurant or clothing store.
Ensure that your employees are well mannered and sincere. Set the bar higher with an etiquette 101 course.

Our fun and informative hour long course will provide your employees with the basic elements of manners and customer service.

Remember a disgruntled customer is an ex-customer.

New girlfriend?  Treat her like a lady.

Dating etiquette for gentlemen

An informative course which will give you the gentlemanly advantage in the dating game. 

 
 
 
 
 

Deportment training. Posture and poise.

Deportment course content

 
 

Cancellation and Refunds.

Please give us 24 hours notice if you wish to cancel or reschedule. Cancellations within 24 hours of the scheduled appointment are subject to a 50% fee.